Kurrajong Quarters
Policy

Privacy Policy

Last updated 3 May 2026

Kurrajong Quarters (“we”, “us”, “our”) respects your privacy. This policy explains how we collect, use, store and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Information we collect

  • Contact details: name, email, phone number, billing and shipping address.
  • Order details: items purchased, order history, transaction value.
  • Payment details: handled directly by our payment processor (Stripe). We do not store full card numbers on our servers.
  • Website data: IP address, browser type, pages viewed (via standard analytics).

How we use it

  • To process and ship your orders.
  • To respond to your questions and provide customer support.
  • To improve our website and product range.
  • With your consent, to send occasional updates about new collections.

Disclosure

We share information only with service providers who help us run the business — payment processors, shipping carriers (Australia Post), and email delivery services. These parties are bound to use your information only for the agreed purpose. We do not sell your data.

Storage & security

Your information is stored on secure servers within Australia and the United States. We use industry-standard encryption (HTTPS) and access controls. While no system is perfectly secure, we take reasonable steps to protect your information from misuse, loss and unauthorised access.

Access, correction & complaints

You can request access to or correction of your personal information at any time by emailing [email protected]. If you believe we have breached the Australian Privacy Principles, you may lodge a complaint with us first; if unresolved, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Cookies

Our site uses essential cookies (e.g. for your shopping cart) and basic analytics cookies. You can disable cookies in your browser, though some site features may not work as expected.

Contact

Privacy Officer · Kurrajong Quarters · 19 Dornoch Terrace, West End QLD 4101 · [email protected] · +61 7 4517 7058